This page explains how to delete your data from Crochet Counter: Knit Rows (developer: Deepanshu Udhwani). There are no accounts, so there is nothing to log in to. Most of your data is on your phone and you can delete it yourself. For the small amount held by us and our providers, you email us.
Where your data is
- On your phone: projects, counters, notes, imported PDFs and photos, settings and downloaded patterns.
- In backup files you exported: wherever you saved them.
- With us and PostHog: anonymous usage events linked to your anonymous ID.
- With RevenueCat: your anonymous ID and purchase records.
Your anonymous ID is at Settings > Your anonymous ID in the app. Copy it before you uninstall, because a fresh install gets a new one.
Step 1: Ask us to delete server data
Email deepanshu1422+crochet@gmail.com with the subject "Delete my data" and paste your anonymous ID. Within 30 days we will delete the usage events on our server, ask PostHog to delete the matching person and events, and delete the RevenueCat customer record for that ID. We will reply to confirm. If you no longer have the ID, tell us roughly when you used the app and on which platform and we'll do what we can.
Deleting the RevenueCat record means a purchase can no longer be restored to that ID, so cancel any subscription first. Apple and Google keep their own order records.
Step 2: Delete what's on your phone
Uninstall the app. That erases your projects, counters, notes, imported patterns and settings. If you want to keep your projects, export a backup first.
- iPhone: press and hold the app icon, tap Remove App, then Delete App.
- Android: press and hold the app icon, tap App info, then Uninstall.
Backup files you exported are not touched by uninstalling. Delete them from wherever you saved them.
Summary
| Data | Held by | How it's deleted |
|---|---|---|
| Projects, counters, notes, imported patterns, settings | Your phone only | Uninstall the app. Deleted immediately. |
| Backup files | Wherever you saved them | Delete the file yourself. |
| Anonymous usage events | Us and PostHog | Email us your anonymous ID. Deleted within 30 days. Otherwise deleted after 18 months. |
| Anonymous ID and purchase records | RevenueCat (and a copy of transaction details on our server) | Email us your anonymous ID. Deleted within 30 days, except records we must keep for tax or accounting law. |
| Payment and order history | Apple or Google | Managed in your Apple ID or Google account under their policies. |
Cancel subscriptions separately
Deleting data or the app does not cancel Pro. Cancel it in your App Store or Google Play subscription settings. See Support.